Okay, another lag in posting here....
But one thing that was brought home to me in connection with some issues that arose at work is the power that correct communication has to resolve problems.
I think we intuitively know about (or at least pay lip service to) that power when it comes to organizations or marriages, but I also had it redemonstrated to me on a personal level. In other words, communication that follows the formula of communication is quite therapeutic.
An interesting point is that there IS a pattern of communication that to some extent we may feel we "all know" but the fact that we "already know all about it" doesn't seem to interfer with our ability to screw up communication six ways to Sunday.
The idea that there is a formula to communication, that communication has component parts and that an understanding of the formula and those parts can make life easier is described in an online article.
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